If you have installed and used a product but are dissatisfied with it for any reason, we will issue a full refund within 30 days of your purchase.
This applies to all software purchases but excludes sound packs or expansion packs that are associated with software products.
All refund requests will be processed within 1 week, and funds will be available within 1 - 2 weeks from PayPal.
Any products purchased through a retailer should be returned to the retailer from which it was purchased in accordance with their return policy.
We do not offer refunds on sound packs due to the nature of their installation. We encourage you to listen to the demos before purchasing and sign up for our free sample drops to preview what's inside our full packs.
We do offer refunds on the software portion of our everything bundle but cannot offer refunds on the sound packs due to the nature of their installation.
Please complete our contact form letting us know that you have tried the product but would like a refund.
Once the refund is confirmed, we will provide instructions on how to deactivate your plugin.
After the process is complete, we will refund the total purchase price.