Please refer to our manuals for questions about software functionality:
Why do I need to sign in everytime I open your plugin?
Why am I receiving the error "No Seats Available"?
Why am I receiving the error "Connection Failure"?
How can I install your software?
How can I uninstall your software?
How can I deactivate your software?
Where are the plugin files located?
By default, the plugin files are located in:
Where are your presets stored on my computer?
Do you offer offline software activation?
Currently, we do not offer offline activation. An internet connection is only required during the activation process, not after the software is activated.
Why don't you offer software demo versions?
Instead of demos, we offer a 30-day Return Policy on our software. We also offer "lite" versions for free. This simplifies things and gives us more time to work on making great products!
How many activations are allowed per license?
There are two activations per license. You can view and remove activations by navigating to your minimal.audio account and then to Products & Downloads.
Are your sound packs royalty free?
All of our samples are royalty-free! You cannot use them for creating commercial sound libraries or software products. Please refer to the EULA with your download for more information.
What is your return policy?
Please see our full Return Policy.
Do you offer an educational discount?
Yes. We are happy to offer a 30% discount for full-time students and educators. Please note this cannot be applied in combination with other promotions running. Get in touch with our support team to receive your discount.
We're here to help!
Reach out below and someone from our team will get back to you.